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¿Tienes algún requisito especial para el alquiler? ¿Tienes que indicarnos o solicitarnos algo? ¿Tienes alguna duda?

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Para la asistencia en caso de avería, fallo o accidente, activo las 24 horas del días los 7 días de la semana:

ACI Global (para estas ubicaciones: Bari, Benevento, Bergamo, Bologna, Brindisi, Tropea, Chiusi, Cosenza, Cuneo Firenze, Genova, Guidizzolo, Imola, Lamezia Terme, Latina, Napoli, Pesaro, Pisa, Ravenna, Rimini, Rossano, Salerno y Torino)

desde Italia 📞 800 804 670
desde el extranjero 📞 +39 02 661 658 74

MAPFRE: (para estas ubicaciones: Verona, Trento, Catania, Palermo, Olbia, Alghero, Cagliari, Milano Stazione Centrale, Milano Malpensa, Milano Linate, Roma Fiumicino Aeroporto, Roma Termini Stazione, Roma Tiburtina stazione, Roma San Pietro y Venezia):

desde Italia 📞 800 123 780
desde el extranjero 📞 +39 01 52559540

CENTRO DE RESERVAS

Para solicitar presupuestos, hacer reservas, cambios y cancelaciones

Abierto de lunes a viernes de las 9 a las 19 h. / sábado de las 9 a las 17 h.

desde Italia 800 947 447
desde el extranjero +39 045 2059301

SERVICIO AL CLIENTE / CUSTOMER CARE

Para aclaraciones sobre los alquileres concluidos hace más de 24 horas y cualquier solicitud de reembolso.

De lunes a viernes de las 9 a las 18:30 h./ sábado de las 9 a las 13 h.

199 201 954 – número de teléfono público (0,50 euros/minuto – tarifa de conexión 0,18 euros, IVA incluido)

Puedes ponerte en contacto GRATUITAMENTE con el Servicio de Atención al Cliente enviando una solicitud desde el formulario

Visita nuestra página de preguntas frecuentes.

CONTACTA CON NOSOTROS

Motivo del contacto

Especifique el motivo de la cancelación

Atención al cliente para un nuevo presupuesto, una nueva reserva, un cambio de reserva, la cancelación de una reserva, información general sobre el alquiler

Apoyo al cliente para la aclaración de las actividades de facturación y para la gestión de multas y sanciones

Asistencia al cliente para la aclaración de los alquileres concluidos al menos 24 horas antes (por ejemplo, gestión de daños, recuperación de documentos útiles, etc.).

Nombre

Apellidos

Teléfono

Número de reserva/comprobante

Qué es el número de reserva Qué es el número de comprobante

Número contrato

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Número contrato

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Mensaje

Al hacer clic en enviar declaras haber leído la política de privacidad a efectos de contacto

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