It is not currently possible to book a specific car model for your rental.

Please note that in the rental car sector companies always guarantee customers a vehicle from the Category they have booked or a superior Category.

Car models you see online always refer to a specific Category (e.g. small car, medium car, station wagon, 9-seater mini bus, etc) and you won’t necessarily be given the model that was used as an example.

When you reach our office to collect the vehicle, you will be asked for a valid identity document, your driving license, and a credit card in your name for the deposit. Luxury cars are accessible with only one credit card, except for categories P, P1 and P+, which require two.

If you are not a resident of an EU country you will also be asked for a passport and an international driving license. We also suggest you bring a printed or digital copy of the voucher with your booking confirmation.

We always recommend our customers to include our coverages with the rental booking. 

Platinum coverage eliminates deductibles, but excludes total theft if it occurs in Apulia and Campania. Besides eliminating detuctibles, the Premium coverage covers total theft in these regions, and offers the priority lane service and a free additional driver.

Our systems will release the security deposit shortly after the closing of the rental contract.

Nevertheless, released sums might not be immediately available on your bank statement. We are able to release the funds, but unfortunately we have no control over the time required for these to be credited to your account, as this depends on the credit card companies and interbank circuits. At certain times of the year, it could take between 7 and 30 days from the time sums are released until these appear on your bank statement.

If you have queries or questions and your rental is already finished, we suggest you contact your bank to ask for information or assistance.